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What is a Virtual Account? Benefits and How It Works

apa itu virtual account

In recent years, the rapid development of the e-commerce industry has encouraged the emergence of various online payment methods. One of the things most popular with customers for online transactions is a virtual account.

Why is that? Because virtual accounts allow customers to make payments without having to bother entering the amount manually, so the transaction process becomes faster and more practical. Want to know more about Virtual Accounts? Read this article until the end!

What is a Virtual Account?

Virtual Account is a payment method designed to make it easier for customers and businesses to make and receive payments. Unlike traditional bank accounts, Virtual Accounts assign a unique virtual account number to each customer or transaction. 

This allows customers to make payments that are automatically recorded in the system, without the need for manual verification. Virtual Accounts are widely used by large companies, e-commerce, and various online services that require automatic and efficient transaction recording.

How Virtual Accounts Work

Virtual Accounts work in a much more efficient way than regular bank accounts. In transactions with regular accounts, customers must enter the destination account number, the amount of money to be transferred, and additional information manually, and send proof of payment to the recipient. This can be a lengthy and error-prone process. However, with a Virtual Account, the process becomes simpler:

  1. Customers select the "Virtual Account" option as the payment method in the bank's mobile banking that you use.
  2. The system will send a payment code in the form of a customer ID, which is automatically linked to a unique Virtual Account number.
  3. The customer then makes a transfer to the Virtual Account number, and the transaction will be immediately recorded in the system.
  4. Transactions are completed without requiring manual proof submission, because the system automatically records payments.

Difference between a Virtual Account and a Regular Account 

Here are the main differences between a Virtual Account and a regular bank account:

  1. How to Input Payment Amount: On a Virtual Account, the payment amount is often filled in automatically according to the bill, so customers don't need to enter the amount manually. Meanwhile, on a regular account, users must enter the payment amount manually.
  2. Administrative costs: Some banks may apply different administration fees for Virtual Account transactions compared to regular transfers. This can vary depending on the policies of each bank.
  3. Destination Account Number: Virtual Accounts generate a different unique number for each transaction, whereas regular bank accounts have fixed numbers that are used for various transactions.
  4. Payment Confirmation: Virtual Accounts immediately confirm payments to the system, so a manual verification process or proof of transfer is not required. On the other hand, transactions using regular accounts often require manual confirmation or proof of transfer.
  5. Supported Payment Requirements: Virtual Accounts are very suitable for various types of payments, such as routine bills, product payments, and others, which require convenience and speed in the payment process.

With these various conveniences, Virtual Accounts are increasingly becoming the main choice for many customers who want to carry out online transactions more practically and efficiently.

Benefits of Virtual Accounts 

  1. Makes financial recording easier: Every transaction is automatically recorded in the system, which makes the reconciliation and financial reporting process easier. This is very useful for businesses to maintain administrative order.
  2. Serving Various Types of Transactions: Virtual Accounts support various types of payments, from online shopping to routine bill payments. This makes it a flexible choice for various transaction needs.
  3. Make it easier for customers to transact 24 hours: With a Virtual Account, customers can make payments at any time without being tied to bank or financial institution operating hours, providing more convenience.
  4. More Controlled Payments: Each transaction has a unique ID that makes it easy to track and control payments, so customers and businesses can ensure that all payments are recorded correctly.
  5. More Guaranteed Security: Virtual Accounts reduce the risk of errors or fraud because all payment processes are carried out automatically and recorded, increasing the level of transaction security.

Benefits of Virtual Accounts in Business

Virtual Accounts are not only profitable for customers, but also provide various significant benefits for businesses. With the convenience and efficiency it offers, many companies are starting to adopt Virtual Accounts as their main payment method. The following are some of the benefits of Virtual Accounts for businesses:

1. More flexible

Businesses can customize Virtual Accounts for various types of transactions or products without needing to make major changes to existing systems. This makes it easy for businesses to adapt to various payment needs.

Also Read: What is the Payment API System? Come on, get to know how it works!

2. Automatic Payment

Virtual Accounts allow customers to make recurring payments, such as for subscriptions or installments, more easily and automatically. This makes it easier for businesses to manage term payments.

3. Automatic Transaction Journal Bookkeeping

Every transaction carried out via a Virtual Account is immediately recorded in a journal automatically, which makes it easier for the accounting team to record and report business finances.

4. Safe Transactions

By having a unique ID number for each transaction, Virtual Accounts provide an additional layer of security, reducing the risk of data theft or fraudulent transactions that could harm the business.

5. Save time and energy

The payment process becomes faster and more efficient, reducing the time and effort required to process manual transactions, so businesses can focus on other, more productive activities.

6. The Right Solution

Virtual Accounts are an efficient solution for businesses who want to improve their transaction management, ensuring payment flows run smoothly and without obstacles.

How to Pay with a Virtual Account 

Virtual Accounts are a payment method that is increasingly popular because of the convenience and speed it offers. By using a Virtual Account, the payment process becomes more practical and organized, both for online shopping transactions and bill payments. Following are the steps for making payments via Virtual Account:

  1. Select Virtual Account as the payment method.
  2. The system will provide a Virtual Account number that must be used for payment.
  3. Make a transfer to the Virtual Account number provided via ATM, mobile banking or internet banking.
  4. Payments are immediately recorded and confirmed automatically by the system without the need for additional proof of transfer.

Types of Virtual Accounts

Virtual Accounts are divided into two types, namely Fixed Virtual Accounts and Non-Fixed Virtual Account:

Fixed Virtual Accounts

In a fixed virtual account, the virtual number has been determined by the customer himself, so it can be used repeatedly. For example, an e-wallet account that uses a telephone number as a virtual ID number to top-up the balance. This type is suitable for transactions that are carried out periodically or repeatedly.

Non-Fixed Virtual Account

In contrast to fixed, non-fixed virtual accounts provide a different number for each transaction. This number is usually only valid once and is assigned randomly to certain transactions, such as e-commerce purchases.

Contoh Penggunaan Virtual Account 

Virtual Accounts are widely used in various sectors, such as e-commerce, subscription services, and donations. In e-commerce, online shopping sites assign different Virtual Account numbers for each transaction, making it easier to track payments and ensure accuracy in the transaction process. 

For subscription services, such as streaming applications or other services, fixed Virtual Accounts allow customers to make recurring payments easily, without needing to update their account number each time. 

Apart from that, charitable organizations or social foundations also use Virtual Accounts to make donations easier, providing a unique ID for each donor so that the flow of donations is more structured and transparent.

When Do Businesses Use Virtual Accounts?

Virtual Accounts are very useful for businesses that handle large or recurring transactions. It is often chosen by e-commerce, fintech, service providers, and companies looking to increase the efficiency of their transactions. Virtual Accounts are also suitable for small and medium businesses who want automatic transaction recording and an integrated payment system.

Also Read: What is a Payment Gateway? Flow, Benefits and How it Works

For example, the Ayolinx service offers Virtual Account integration for various businesses, both small and large. With the support of banks such as BCA, Mandiri, BRI and other banks, Ayolinx allows your business to accept Virtual Account payments quickly and safely.

Why Should You Use a Virtual Account? 

Here are some of the main reasons why you should use a Virtual Account:

  1. Makes transaction completion easier, because customers only need to make a transfer to the specified Virtual Account number.
  2. Shorter process, payments are immediately processed and recorded without the need for manual evidence.
  3. Available for various types of transactions, Virtual Accounts can be used for shopping, bill payments, donations, and more.
  4. Only requires one account, all payments can be accessed via one Virtual Account, making it more practical.
  5. More Practical Bookkeeping, every transaction is immediately recorded automatically, making financial reporting easier.

Banks that Offer Virtual Account Features 

Virtual Accounts have become one of the payment methods that is widely used in Indonesia, because of its convenience and flexibility. A number of banks in Indonesia provide Virtual Account services to support various transaction needs for their customers. The following are several banks that provide Virtual Account services:

  1. BCA
  2. Mandiri
  3. BNI
  4. BRI
  5. Permata Bank
  6. Maybank and OCBC NISP
  7. and other banks

So, do you know the benefits of a Virtual Account for your business? Now it's time to move on to Ayolinx! With the Virtual Account service from Ayolinx, you can receive payments from various banks quickly and easily.

Every successful transaction will automatically send you a notification, so you can focus on growing your business without the hassle of managing manual payments. Experience the ease of transactions with Ayolinx and increase your business efficiency!

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