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What is a Payment Aggregator and Its Benefits for Business

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The term "Payment Aggregator" may still sound unfamiliar to some people. However, in today’s rapidly evolving digital era, payment aggregators have become a crucial solution for businesses to manage various payment methods on a single platform.

So, what exactly is a payment aggregator, and how does it simplify online transactions? In this article, we will explore the definition, how it works, and the benefits of payment aggregators for businesses in Indonesia. Stay with us for the full explanation!

What is a Payment Aggregator?

A payment aggregator is a financial service that enables merchants or businesses to accept payments from various methods, including credit cards, debit cards, digital wallets, bank transfers, and more, through a single integrated platform.

By using a payment aggregator, businesses do not need to work directly with multiple financial institutions to accept payments, as all transactions are managed by one service provider.

Difference Between Payment Aggregator and Payment Gateway

Here’s a comparison between a payment aggregator and a payment gateway that will help you understand the role of each in the digital payment ecosystem:

Service Provider

A payment aggregator acts as an intermediary that bridges various payment methods with businesses, while a payment gateway simply serves as a technical connection between the customer and financial institutions, without providing an intermediary account.

Function

A payment aggregator not only processes payments but also provides an escrow account or intermediary account to manage funds before transferring them to the merchant’s account. In contrast, a payment gateway only processes payments without storing the funds.

Service Coverage

Payment aggregators typically offer more payment options and work with various financial institutions. On the other hand, payment gateways usually have a more limited scope, as they only support specific methods integrated directly.

How Payment Aggregators Work

A payment aggregator acts as an intermediary to simplify the payment process between buyers and sellers who may have accounts at different banks. Here’s an example of how it works:

  1. A buyer orders an item and wishes to pay using Bank A.
  2. The seller only has an account in Bank B. Without an aggregator, this transaction would require additional administrative fees due to the difference in banks.
  3. With a payment aggregator, the buyer can still pay using Bank A. The aggregator provider will receive the payment in their account and then forward the funds to the seller’s account in Bank B.

This process not only simplifies the transaction but also eliminates the administrative fee burden for the buyer.

Benefits of Payment Aggregators for Businesses

Using a payment aggregator offers several benefits for businesses, including:

1. Ease of Payment Management

Businesses can accept various payment methods without needing to establish direct relationships with multiple banks or other payment service providers.

2. Cost Efficiency

With a payment aggregator, businesses don’t need to incur large costs to integrate multiple payment methods independently. The administrative fees charged by aggregators are generally smaller compared to the costs of building an in-house payment system.

3. A Solution for New Businesses

For new businesses, payment aggregators offer a practical solution for quickly accepting various payment types without requiring substantial infrastructure or resources.

4. Convenient Payment System Management

With just one account, businesses can easily access and manage payments from multiple sources.

Examples of Payment Aggregators in Indonesia

Here are some popular payment aggregators in Indonesia:

1. Xendit

Xendit is a digital payment platform that helps businesses receive, send, and manage payments with ease.

Through its simple API integration, Xendit allows businesses to process payments from various sources, such as credit cards, bank transfers, e-wallets, and retail outlets. Xendit is well-known for supporting startups and SMEs in accelerating their digital transformation.

2. Midtrans

Midtrans is a comprehensive payment solution that supports various payment methods, including credit cards, bank transfers, and e-wallets. Midtrans provides secure, easy-to-integrate services accessible to businesses of all sizes. Part of the Gojek Group, Midtrans plays a key role in supporting the innovative payment ecosystem in Indonesia.

3. DOKU

DOKU is one of the pioneers in digital payment services in Indonesia. DOKU offers a range of solutions, including e-wallets, online payments, and in-store payments. It is suitable for businesses that want to offer multiple payment options to their customers, including recurring payment services.

Also Read: What is the Payment API System? Come on, get to know how it works!

4. Payfazz

Payfazz is a financial platform focusing on financial inclusion, especially in rural areas. As a payment aggregator, Payfazz offers services such as bill payments, bank transfers, and e-wallet top-ups. Payfazz has an extensive network of agents to assist people without access to traditional banking services.

5. Faspay

Faspay provides online payment solutions to support various industries, from e-commerce to fintech. The platform enables payment integrations from credit cards, bank transfers, and e-wallets. Faspay’s flexibility makes it suitable for businesses ranging from small to large scale.

6. OY! Indonesia

OY! Indonesia is a payment platform offering B2B and B2C solutions to process payments and manage funds. With an easy-to-use app, OY! enables bank transfers, bill payments, and fund withdrawals for both individuals and businesses.

7. DANA

DANA is a digital wallet that allows easy payments for both online and offline transactions. In addition to this, DANA also acts as a payment aggregator by providing payment integration features for businesses. The platform is known for its security and ease of use for consumers.

8. T-Cash (Now LinkAja)

T-Cash, now known as LinkAja, is an e-wallet-based payment service that supports digital transactions such as bill payments, online shopping, and money transfers.

As a payment aggregator, LinkAja helps businesses process payments from various sources via a single integrated platform.

These platforms help connect businesses with various payment methods, making it easier for consumers to complete transactions efficiently and securely.

By leveraging payment aggregators, businesses can focus more on growth without being burdened by the complexities of payment systems.

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